Privacy Policy

Last Updated: September 11, 2025

This Privacy Policy describes how IronWolf Systems (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from irowolfsystems.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms, and protect or defend the Services, our rights, and the rights of others.

Information We Collect Directly from You

When you interact with the Site, you may provide us with personal information such as your name, email address, phone number, billing and shipping addresses, and payment details (processed securely by third-party payment providers). Because we allow guest checkout, you are not required to create an account to place an order. You may also provide us with information when you contact customer support or subscribe to our marketing emails.

Information We Collect about Your Usage

We automatically collect certain information about your interaction with the Site (“Usage Data”) through cookies, pixels, and similar technologies. This data may include your IP address, browser type, device identifiers, network connection details, and browsing activity on our Site.

Information We Obtain from Third Parties

We may receive information about you from vendors and service providers, such as payment processors who securely process your transactions, shipping carriers that deliver your orders, and analytics or advertising providers like Google Analytics and remarketing partners.

How We Use Your Information

We use your personal information to process and fulfill orders, send order confirmations and shipping updates, provide customer support, and deliver newsletters or promotional offers if you have explicitly opted in. We will only send you marketing communications where we have your consent, and you may unsubscribe at any time by clicking the unsubscribe link included in those emails. We also use this information to analyze and improve our Services, detect and prevent fraud, and ensure compliance with applicable laws.

Cookies

Like many websites, we use cookies and similar technologies to operate and improve our Site, remember your preferences, and analyze traffic. Cookies also help us deliver relevant advertising through services such as Google Ads and remarketing tools.

Most browsers accept cookies by default, but you can adjust your settings to refuse or remove them. Please note that disabling cookies may affect the functionality of our Site. 

How We Disclose Personal Information

We do not sell or rent your personal information. However, we may disclose it in limited circumstances, including: when sharing with trusted vendors and service providers who perform functions on our behalf (such as payment processing, fulfillment, shipping, analytics, and marketing), when required by law or to comply with legal obligations, to detect or prevent fraud, security, or technical issues, or in connection with a business transaction such as a merger or acquisition.

Third-Party Websites and Links

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before submitting personal information.

Children’s Data

The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Security and Retention of Your Information

We use industry-standard safeguards such as SSL encryption, secure servers, and restricted access to protect your information. While no system is completely secure, we take reasonable steps to reduce risks of unauthorized access, disclosure, or misuse. We retain your personal information for as long as necessary to provide the Services and for legitimate business or legal purposes, including compliance with tax, accounting, or regulatory requirements.

Your Rights

Depending on your location, you may have rights under applicable privacy laws, such as the General Data Protection Regulation (GDPR) if you are in the European Economic Area or United Kingdom, or the California Consumer Privacy Act (CCPA/CPRA) if you are in California. These rights may include the right to access, correct, or delete your information, the right to data portability, the right to restrict or object to certain processing, and the right to withdraw consent for marketing communications. You may unsubscribe from promotional emails at any time using the link provided in our emails. To exercise your rights, please contact us using the details below.

Complaints

If you have a complaint about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

If you access our Site from outside the United States, please note that your information may be transferred to and processed in the U.S., where our servers and third-party service providers are located. By using our Services, you consent to this transfer. Where required, we rely on recognized legal mechanisms, such as the European Commission’s Standard Contractual Clauses, for such transfers.

Contact

For questions about this Privacy Policy, or to exercise your privacy rights, please contact us at:

IronWolf Systems
2585 S Broadway St
Truth or Consequences, NM 87901, USA
Email: contact@ironwolfsystems.com
Phone: +1 (417) 805-2326